Frequently Asked Questions

Q.     How much is my monthly rent?

A.     Rent is $4.00 per month for each locker you rent.

Q.    How many lockers may I rent?

A.     You may rent up to 3 lockers for your own personal use.

Q.     When is my rent due?

A.     Rent is due on the 1st of the month. You will be given until the 5th of the month to pay it before you loose your locker

Q.     During which hours and on what days may I access my locker?

A.     You may access your locker when and if a volunteer is on duty. Volunteers will generally be on duty Monday-Friday between the hours of 9:00 AM-11:00 AM and 2:00 PM-4:00 PM.

Q.    Do I get a receipt when I pay my rent?

A.     Yes. You will get a receipt placed on the outside of your locker or lockers once your rent payment has been processed.

Q.     May I use my own lock?

A.     Yes. But you must give Voices of Change a key to access it in case of an emergency.

Q.    Does Voices of Change reuse old locks?

A.     NO. We have a strict policy to NEVER reuse old locks. We value your privacy and safety of your belongings. The best way to ensure unauthorized individuals cannot access your belongings is NEVER to reuse old locks with keys floating around out in the community.

Q.    What happens if I lose my key?

A.    Voices of Change NEVER replaces lost keys. For your safety and the safety of your belongings, Voices of Change will issue you a new lock upon payment of a $4.00 fee.

Q.    Where can I pay my rent?

A.     Pay your rent by leaving it in the pay-box located on site (Locker 43). DO NOT EVER GIVE YOUR RENT TO ANYONE (ON-SITE VOLUNTEER OR OTHERWISE).

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